Refund policy

Refund & Return Policy

BLIND HAVOC

Please read our policy below.

1. Eligibility for Refunds and Returns:

• Time Frame: You can return or exchange items within 14 days from the date of arrival.
• Condition of Items: All returned items must be in new, unworn, and unwashed condition, with original tags and packaging intact.

2. How to Return an Item:

To initiate a return or refund:

1. Contact Us: Reach out to our customer service team at [Blindhavocstreetwear@gmail.com] within 14 days of your purchase. Please include your order number, the item(s) you wish to return, and the reason for the return.
2. Return Shipping: Customers are responsible for paying return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance to ensure your return arrives safely.
3. Shipping the Item: Please securely package your return and send it back to the address provided.

3. Refund Process:

• Once we receive your return and inspect the item(s), we will issue a refund to your original payment method (e.g., credit card, PayPal).
• Refunds typically process within 5-10 business days after we receive your return.
• Shipping Fees: Please note that original shipping fees are non-refundable.

4. Exchanges:

If you would like to exchange an item for a different size or color, please contact us at [Blindhavocstreetwear@gmail.com] within 14 days of receiving your order. Exchanges are subject to stock availability. Customers are responsible for the shipping cost of the exchange.

5. Defective or Incorrect Items:

If you receive a defective or incorrect item, please contact us immediately at [Blindhavocstreetwear@gmail.com]. We will arrange for a free return and send you a replacement or issue a full refund. We apologize for any inconvenience this may cause.

6. International Returns:

For international orders, return shipping is at the customer’s expense. Please ensure the returned item is properly packaged and labeled to avoid customs delays or additional fees.

7. Questions?

If you have any questions about our refund and return policy, please don’t hesitate to contact our customer support team at [Blindhavocstreetwear@gmail.com].

Thank You For Shopping With Us!